There have been reports of phone calls made from a Department of Labor phone number (202-693-2700) soliciting personal information and/or promising funds to those receiving the calls. These calls were not authorized by the Department of Labor. ETA and the Department of Labor do not and will not solicit Personally Identifiable Information, such as your Social Security number, or other personal information, over the phone. If you receive a call like this from a number that looks like an ETA phone number, consider it a spam call, hang up, and report the call to the US Department of Labor at 1-855-522-6748.

For more information about how to recognize spam calls, please reference the IRS site about recognizing these imposter calls: https://www.irs.gov/newsroom/how-to-know-its-really-the-irs-calling-or-knocking-on-your-door-0

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Office of Policy Development and Research

The Office of Policy Development and Research (OPDR) assists the Employment and Training Administration (ETA) in supporting its goal to inform the development of workforce policies and investments and support the continuous improvement of the public workforce investment system by analyzing, formulating, and recommending legislative changes and options for policy initiatives. OPDR provides ETA with strategic approaches to improve performance and outcomes through research, demonstrations and the evaluation of major ETA programs. OPDR manages the Workforce Investment Act performance accountability reporting system and ensures timely dissemination of all program performance results on a quarterly basis to inform policy and program decision making. OPDR coordinates the development of ETA rulemaking documents implementing Federal statutes or amending outdated information into a regulation. In addition, OPDR is responsible for processing ETA's Federal Register notices for publication. OPDR oversees the maintenance of wage record exchange systems for state and other grantees to verify performance outcomes; coordinates with The Department of Education on the Workforce Data Quality Initiative; and coordinates the development of ETA's Operating Plan. OPDR also serves as a liaison for ETA in international engagements and coordinates the agency's interactions with international organizations and foreign countries. The office also is responsible for disseminating advisories and publications to the Employment and Training system.

Division of Policy
Legislation and Regulations

Division of Research and Evaluation

Click above to access the ETA Research Publication Database, an Annotated Bibliography, Current Projects, Research Paper Program and ETA's Five-Year Research Plan – as well as other important Workforce System Strategies and Research & Evaluation Information.



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Adele Gagliardi
Administrator for the Office of Policy Development and Research

Contact Information: 200 Constitution Avenue, NW, Room N5641, Washington, DC 20210

Main Office Phone: 202-693-3700
Fax: 202-693-2766
Order Publication Hotline: 202-693-3666

Learn More

Browse ETA research databases, Research and Evaluation Reports and the other information in the ETA Library.