There have been reports of phone calls made from a Department of Labor phone number (202-693-2700) soliciting personal information and/or promising funds to those receiving the calls. These calls were not authorized by the Department of Labor. ETA and the Department of Labor do not and will not solicit Personally Identifiable Information, such as your Social Security number, or other personal information, over the phone. If you receive a call like this from a number that looks like an ETA phone number, consider it a spam call, hang up, and report the call to the US Department of Labor at 1-855-522-6748.

For more information about how to recognize spam calls, please reference the IRS site about recognizing these imposter calls: https://www.irs.gov/newsroom/how-to-know-its-really-the-irs-calling-or-knocking-on-your-door-0

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State Workforce Agencies

Guidance on Empowerment Zones Issued

On September 12, 2013, the Employment and Training Administration issued guidance to State Workforce Agencies (SWA) on Empowerment Zones (EZs). TEGL No. 24-12, Change 1 provides an update on the status of EZ designations and instructs SWAs to start processing certification requests for the two target groups, Summer Youth and Designated Community Residents, which require its eligible members to reside in EZs.

Guidance for ARRA Target Groups

On December 7, 2012, the Department of Labor issued guidance, Training and Employment Guidance Letter 10-12, regarding the two WOTC target groups established under the American Recovery and Reinvestment Act. The legislative authority for the two temporary ARRA target groups, Unemployed Veterans and Disconnected Youth, expired on December 31, 2010. The guidance provides instructions to State Workforce Agencies on final processing of WOTC applications for the ARRA target groups.

Guidance on Veterans Target Group

The VOW to Hire Heroes Act of 2011 was signed into law by President Obama on November 21, 2011. This act extended and expanded the Qualified Veteran target group. Additionally, qualified tax-exempt 501(c) organizations can now participate by hiring qualified veterans. For additional information on the changes, see the WOTC Veterans Brochure. The changes and new provisions in this Act apply to veterans that began to work for an employer on or after November 22, 2011.

The Department of Labor issued TEGL 30-11 to provide guidance on the provisions in the VOW Act.

WOTC Target Group Eligibility

  • Veterans
  • TANF Recipients
  • SNAP (Food Stamp) Recipients
  • Designated Community Residents (living in Empowerment Zones or Rural Renewal Counties)
  • Vocational Rehabilitation Referral
  • Ex-felons
  • Supplemental Security Income Recipients
  • Summer Youth Employee (living in Empowerment Zones)

Click here for more information about the WOTC target groups.

Tax Credit Amounts

Additional Resources

WOTC Contacts