ADA Basic Building Blocks
Self-paced, introductory online course on the Americans with Disabilities Act of 1990 (ADA)
that explores the legal requirements and spirit of the ADA.
ADA and Technical Assistance Centers
The ADA and IT Technical Assistance Centers are regionally-based grantees of the US Department
of Education whose mission is to provide technical assistance on requirements of the Americans
with Disabilities Act and other disability laws and regulations. While Centers still use the
term Disability and Business Technical Assistance Centers (DBTACs) to refer to themselves
generically, many have adopted a regional name that may include ADA or IT Center, or Technical
Assistance Center . Regardless of the name, the core services provided are the same across the
country. You may access program, service, and contact information from the ADA and IT Technical
Assistance Center homepage at:
At Your Service Online Tutorial
Online course to help people in frontline customer service positions understand the needs and experiences
of people with disabilities, adjust general customer service standards to meet those needs, develop
basic etiquette for interacting with a customer who has a disability, and ensure compliance with statutes
governing the rights of people with disabilities.
Disability and Employment Community of Practice
This web page on the U.S. Department of Labor, Employment & Training Administration's Workforce3
One website disseminates promising practices to promote the positive employment outcomes of people
with disabilities and expand the capacity of the One-Stop Career Center system to serve customers
with disabilities. This site compiles information related to disability and employment in one location
on Workforce3 One and along with the addition of a new "Disability" super search category will make
it easier for users to find this information.
Rehabilitation Research and Training Center on Employment Policy for Persons with Disabilities
The Rehabilitation Research and Training Center on Employment Policy for Persons with Disabilities
at Cornell University, is funded by the US Department of Education's National Institute on Disability
and Rehabilitation Research. This Center increases the employment and economic self-sufficiency of
people with disabilities and improves the quality of their lives by contributing to the success of
the transition from caretaker policies to economic self-sufficiency policies.
Disability Employment Initiative Ideas
Site contains resources from the Disability Employment Initiative Cooperative Agreement. Resources include: Resources of the Week, Promising Practices and Ticket to Work.
Disability Program Navigator Initiative Archive
Under the Workforce Investment Act of 1998, the U.S. Department of Labor Employment and Training Administration (DOLETA) directed funds and resources to improve workforce services for individuals with disabilities, including those with psychiatric and other non-visible disabilities. Funding for the Disability Program Navigator (DPN) Initiative was in response to barriers to One-Stop services including physical and program accessibility, and meaningful and effective participation of job seekers in the workforce investment system.
Employment and Training Administration U.S. Department of Labor | Frances Perkins Building, 200 Constitution Ave., NW, Washington, DC 20210 www.doleta.gov | Telephone: 1-877-US-2JOBS (1-877-872-5627)
| TTY: 1-877-889-5627 | Fax: 1-202-693-2726 | Contact Us